ETCAL Level 1 Award in Resolving Conflict
Code
GLH
TQT
Credits
603/5742/3
20
20
2

This unit aims to provide a basic understanding of the different types of conflict that may be encountered throughout life and how to deal with them. This unit will help learners to develop a knowledge and understanding of the basic techniques available to them to deal with different types of conflict in an appropriate and effective manner.

SAMPLE ASSESSMENT MATERIALS

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